Responsible for implementation of all elements of the Volunteer Program including but not limited to, Recruitment of a broad range of volunteers that can fulfill multiple assignments; seeing to it that all the levels of training are carried out; supervision of volunteers incorporating guidance, support, direction and accountability; ongoing documentation to and maintenance of the information system; processing and making assignments in response to requests for volunteer requests; cooperating with staff at all levels in the agency.
Develops and conducts Volunteer orientation and training programs on a regular basis.
Duties include development of an annual schedule, create agendas, reviews training materials and speakers for delivery of effective curriculum and a positive learning experience, according to regulations.
Implements volunteer in-services to meet regulatory requirements, maintain skills of volunteers, and provide meaningful end-of-life education.
Actively participates in and provides in-services and training.
1. Bachelor's Degree, or degree in human services preferred.
2. Minimum of two years' experience in a health care setting preferred, or hospice and/or volunteer experience.
Prior leadership roles preferred. 3.
Ability to supervise, coordinate and evaluate volunteer services.
4. Excellent organizational skills and experience in record-keeping and documentation of activities
Proficiency in Microsoft Office, Outlook, and Word, and willingness and ability to learn new software
Excellent and grammatically correct writing, speaking, and presentation skills
Flexibility to be available for evening or weekend public speaking opportunities and events
Maintain high level of urgency, customer consciousness and service excellence
Location/Region: Easton, MD (21601)